Frequently Asked Questions

When it is your turn in the payout rotation, funds are transferred directly to your linked bank account. You will receive a notification when your payout has been processed.

Yes. SafeCircle Capital uses bank-level encryption and partners with Plaid for secure bank integrations. Identity verification (KYC) is required for automatic payments to prevent fraud. Your data and funds are protected at every step.

Yes! You can create your own savings group as an admin. Simply sign up, go to the Groups section, and follow the steps to set up your group — choose the contribution amount, frequency, size, and start date. Then invite your trusted members.

If a member misses a payment, their risk score increases. The admin is notified and can take appropriate action. If automatic payments are enabled, the system will attempt to retry. Persistent missed payments may result in removal from the group at the admin's discretion.

The payout order is set by the admin when creating the group. Admins can arrange the schedule based on member agreements and preferences. Once set, the order is visible to all group members for full transparency.